- Webinar recording
Introduction to Customer Journey
- Suomen Yrittäjät
This video is the second of a three part series on service design for entrepreneurs.
In this video following topics are discussed:
- What is a customer journey?
- Which customer journey?
- Why create a customer journey?
- Creating a customer journey
- Further information and data protection matters
You will get the link to watch the video and to download the slides by email when you fill the registration form. The video can be watched any time until end of August
If you have any questions, you can contact us by email firstname.lastname@example.org.